With a legacy spanning over six decades in the electrical contracting industry, this company has been a stalwart in providing construction services. Following a recent merger and operational transformation, the organization faced the imperative of equipping all employees with proficiency in utilizing the new enterprise risk management system and electronic performance support system. To address this critical requirement, they collaborated with Infopro Learning to craft a comprehensive onboarding program and advanced training for their project managers, ensuring a seamless transition and enhanced operational efficiency.

Award-winning Upskilling Program

Challenge

Infopro Learning worked closely with the organization to dive deeper into the specific skills gaps that needed to be addressed and developed a strategy to achieve the following goals.

  • Enhance the performance of Project Managers to boost efficiency.
  • Establish a standardized approach across all projects to minimize productivity loss.
  • Empower decision-making with up-to-date information for improved outcomes.
Set Goals
Solution

Infopro Learning developed a series of digital modules and learning assets to help project managers develop new skills.

  • Activating Learner engagement
    Each learning module was designed to follow a storyline and was enhanced with video content to activate learner engagement.
  • Increasing Learner Retention
    Role-based learning journeys were developed and broken down into small bursts of content to help increase knowledge retention.
  • Reinforcing Core Concepts
    The program was developed in a mobile-friendly format and included on-the-job aids that learners could use and reference while at work.
Develop-skill
Results

After its launch the two new learning programs were well received and helped the organization close skills gaps and achieve its organizational goals.

  • High levels of participation: After its initial launch, the learning programs had high rates of adoption and engagement.
  • The program was well received: 90% of participants shared positive feedback about its usefulness and relevance.
  • Successfully closed knowledge gaps: Assessment scores increased by 25%, and employee performance metrics showed a 15% rise in competency levels.
Improve-Performance

How We Helped

Global-Talent-Network

Learning Strategy

Infopro Learning developed a learning strategy to maximize learner engagement and increase knowledge retention.

Flexible-Engagement-Model

Learning Content

The Infopro Learning team develops a variety of learning content, including animated videos, scenario-based learning activities, and visual elements.

Concierge-Approach

Technology

Infopro Learning developed a highly interactive digital program to be hosted on the organization's LMS.

Awards

Excellence-Award-in-Best-Certification-Program

2023 Gold Brandon Hall Excellence Award in Best Advance in Competencies and Skill Development

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