As a leading transportation provider in the U.S., with a workforce of over 1,300 employees, 500 trucks, and 36,000 carriers, this organization stands out as one of the largest and fastest-growing in its industry. Recognizing the significance of effective onboarding, especially for employees without prior transportation experience, the company prioritizes aligning new hires with its organizational values from the outset. To ensure all employees are equipped with the necessary knowledge for success, they partnered with Infopro Learning to develop an experiential learning program tailored to their unique needs.

Award-winning Onboarding Program

Challenge

This industry leader had recently launched a full-day in-person onboarding program for their new hires. However, this program lacked information regarding specific roles and functions. They reduced the in-person onboarding program to a half-day to accommodate more content in the same amount of time. They worked with Infopro Learning to create a blended learning program with digital modules to address role-specific topics. The learning experience was designed to achieve several goals.

  • Reduce face-to-face training time
  • Increase the scalability of the onboarding program
  • Facilitate new hires to learn at their own pace
Set Goals
Solution

Infopro Learning worked closely with this transportation leader to develop a blended learning program to help new hires develop the skills needed for success.

  • Promoting Learner Engagement
    Infopro Learning crafted media-rich interactive scenario-based learning modules to maximize learner engagement.
  • Improving Knowledge Retention
    Infopro Learning strategically designed the blended program into two different segments. One to cover basic compliance topics and another to break down more complex topics to improve knowledge retention.
  • Reinforcing Core Concepts
    Infopro Learning designed the entire program to be downloaded and used as an on-the-job training resource new hires could reference.
Develop-skill
Results

The program had a significant impact and played a crucial role in helping the organization achieve the following goals:

  • Successfully onboarded 361 new hires:
    The new program's launch resulted in the successful onboarding of over 300 new hires.
  • Increased employee engagement by 62%:
    The program made a notable contribution to an increase in employee engagement.
  • Accelerated new hire proficiency:
    The program reduced the time needed for new hire training by half.
Improve-Performance

How We Helped

Global-Talent-Network

Learning Strategy

Infopro Learning developed a strategy to deliver a program that would maximize learner engagement.

Flexible-Engagement-Model

Learning Content

Infopro Learning collaborated closely with internal teams to create scenario-based learning activities and media-rich content.

Concierge-Approach

Technology

The Infopro Learning team created a digital learning experience that downloaded so learners could use the materials on the job.

Awards

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