Infopro Learning, a global leader in corporate training outsourcing and human capital transformation, has joined forces with a premier utility company to enhance its leadership capabilities at all levels to address the challenges arising from the ever-evolving industry evolution.
The challenges confronting the client include:
- Opportunities to Strengthen Financial Acumen and Industry Insights: Enhancing decision-making by building a deeper understanding of financial fundamentals and industry trends.
- Leadership Development Needs: Focusing on advancing communication, team engagement, and inclusivity to foster a more collaborative leadership approach.
- Change Resistance: Rooted in a history of significant industry shifts.
- Siloed Culture: Hindering the development of a unified “One Enterprise” mindset.
Infopro Learning emerged as the ideal consulting partner, offering a comprehensive suite of leadership development solutions and the capability to craft custom hybrid programs perfectly aligned with the client’s unique needs for emerging leaders, mid-career leaders, and senior executives.
The transformation journey comprises three pivotal phases:
- Stakeholder Interviews / Research: The intent of this phase is two-fold: first, to gain a deep understanding of the unique leadership dynamics within the organization, as well as opportunities and challenges related to leadership development. Secondly, to gain credibility and gain the buy-in of key stakeholders. Infopro Learning conducted over 50 stakeholder interviews for this client throughout the organization.
- High-Level Program: Focus & Structure: Infopro Learning will work with the client to develop an overarching strategy/framework for leadership development that addresses all of the major themes identified during the research phase. The strategy will be targeted to fit the leadership capability development needs of the organization, plus have enough executional detail to ensure it is a viable solution. Course-level topics and focus areas will be called out.
- Course-level Content: Curation & Creation: Course development was planned as efficiently and cost-effectively as possible while staying true to the capability-building intent of each program. As much as possible, existing internal (client) content will be leveraged along with external off-the-shelf content. Hybrid customization will be employed to create client-targeted programs quickly and cost-effectively.
The culmination of this collaborative effort will result in a bespoke leadership program designed to benefit leaders at all organizational levels. This “flagship” enterprise-wide program aims at achieving the following objectives:
- Building cross-silo awareness, knowledge and connections.
- Enhancing financial acumen and knowledge of the end-to-end business model.
- Building a culture of trust, accountability and “One Enterprise.”
- Driving authentic communication.
- Developing resilience to navigate change and synergy/collaboration.
Development of this “flagship” program was accelerated by Leveraging Infopro Learning’s core program called “Building a Team Culture of Trust and Accountability,” plus other relevant off-the-shelf content to reduce development time/cost.
In addition to the “flagship” program for all leaders, the client published a 2-year leadership development open enrollment calendar featuring more than 50 distinct courses from Infopro Learning’s leadership library, including personal leadership branding, time management, coaching, communication, emotional intelligence, and more.
The fruitful collaboration between Infopro Learning and the client is a testament to the transformative potential of tailored leadership development strategies in thriving amidst the industry’s ongoing evolution.
About Infopro Learning
Infopro Learning is an award-winning workforce transformation consultancy that unlocks the potential of people to power business performance. As a global leader in talent development and managed learning services, Infopro Learning offers solutions that support the entire lifecycle of learning, from strategy to talent sourcing. Our approach is anchored in innovation, agility, and a distinctive performance driven design that provides a clear, measurable roadmap for achieving organizational objectives and delivering quantifiable outcomes.